Remote assistance

Assess, capture and communicate all in one place

Fuel your workforce with a end to end application suited to capturing valuable data and speeding up project downtime

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Here is how it works

Connecting is fast, professional, and easy

No need for downloads. Just send an SMS, and you're instantly connected to a video-streaming session. Have a conversation, take notes, and see what your customers see in real time.

Add Images, locations, videos, and measurements

All the action is pinpointed with geo-location, helping you build a complete story. Customers can add images on the fly. Videos, images, phone calls, and notes are all stored together seamlessly.

Keep tabs on all your captured data

Our online platform organises everything into an easy-to-read report, stored in a central repository. Customise fields, download assets and access for playback at any time.

Key benefits

Improve your projects efficiency

Get faster results for better customer retention

Save costs by reducing travel time

Give policy holders a better customer experience

Impress clients with detailed records

✅ Ensure reliability and records✅ Increase accuracy in every claim✅ Increase standards for communication

Reduce on-site visits with visual guidance

✅ Reduce project down time✅ Reduce travel costs✅ Increase customer satisfaction

Fast touchless accurate measurements and 3D and 2D room plans

Integrate Fixzy into your existing workflow using our API

✅ Compatible with any system ✅ Easy to setup process✅ We will ensure a smooth transition

A hand holds a phone with a rooms floor plan

Ready for your digital transformation?

Simplify your workflow with Fixzy