Solutions
The building blocks of the Fixzy application
Our team can help you find the best solution for your business needs.
Get ahead of the curve by using AI for your operations
Proven, reliable and accurate results
82%
First time fix rate93%
Remote assistance26%
Customer service standards93%
Carbon emissions28%
Vehicle dispatch32%
Self-service19%
Operational costs22%
Customer call efficienciesWhat they say about us
Jessica Rossouw
Administration ManagerFixzy is a very helpful platform for our users who need to do assessments off-site.It is very simple and efficient with many tools to use for Desktop Assessments. Since COVID has started, a lot of clients are hesitant for just anyone to enter their premises & Fixzy is the perfect system to use so that the client can still feel safe. The quality is outstanding regarding videos & pictures being uploaded for us. Fixzy is very simple and easy to use, and it fastens our turn around time with our SLA with clients. Extremely happy with this platform and can recommend do anyone working in the insurance industry.
Donna Quarrell
Head of Service DeliveryFrom the moment we started working with Fixzy to explore how they could support our business we have had a great relationship. They have listened to our needs and requirements and consistently come up with ideas and innovative solutions and options, our teams have worked together to design and embed our new offerings for our customers and we look forward to what the future will bring.
Jim Perren
Technical Relationship ManagerOmfax partnered with Fixzy as they fully understand the needs of social housing providers. Their straightforward integration with Keyfax diagnostics means that contact centre workers can look at (and capture video and photos of) any repairs issue. And Fixzy offers more than other remote visual assistance tools. The developers have a background in repairs and maintenance, estimates and surveying. And since Fixzy supports easy room surveying and can use LIDAR from a mobile, the rich feature set saves landlords and contractors time and effort. With AI detection of damp and mould in the wings Fixzy ticks all the right boxes for social landlords.